If any of the security phone, mobile token, and security questions are available,

you can log in to http://aq. qq. com/cn/manage/del_confirm?to=mbk Click here to unbind the security card

If there is no available security method,

you can log in
http://aq. qq. com/cn/manage/mb_reset/mb_reset_index?source_id=2046
Apply for password reset.

If the application for password reset fails,

you can also log in
http://aq. qq. com/cn/appeal/appeal_portal
pass